Search:

Advanced Search
Home
About Us
F.A.Q.
Timeline
Our Mission
Helpful Tips
Ask a Question
Press Releases
Awards
Seminar Pictures

The service tech was very pleasant, informative, knowledgeable, and efficient.

Rosemary B.



Enter your email address below and we will keep you informed about any activities related to the Gem Institute.

First Name:
Last Name:
Email:

Privacy Policy - We will not use
your email address for any other
purpose other than keeping you
informed about activites related
to the Gem Institute.

Process Management

A process is a naturally occurring or designed sequence of changes of properties/attributes of a system or object.

Every measurement is a process. The process of measurement is the fundamental concept in physics, and in practice, in every field of science and engineering.

For the above goal-oriented reason, from the industrial managerial point of view, the following inputs can be initially applied in an engineering process specification: people, machines and tools, materials, energy, information, professional knowledge, capital, time and space.

Process Improvement
Process Improvement is a series of actions taken to identify, analyze and improve existing processes within an organization to meet new goals and objectives. These actions can utilize specific methodologies or strategies to create successful results.

Process Management
Process Management is the ensemble of activities of planning and monitoring the performance of a process, especially in the sense of business process, often confused with reengineering. 
Process Management is the application of knowledge, skills, tools, techniques and systems, and to define, visualize, measure, control, report and improve processes with the goal to meet customer requirements profitably.

Business Process Improvement
Business Process Improvement (BPI) is a systematic approach to help any organization make significant changes in the way it does business. The organization may be a for-profit business, a non-profit organization, a government agency, or any other ongoing concern.
BPI works by:

  • Defining what the organization's strategic goals and purposes are (Who are we, what do we do, and why do we do it?)
  • Determining who the organization's customers (or stakeholders) are (Who do we serve?)
  • Aligning the business processes to realize the organization's goals(How do we do it better?)

The goal of BPI is a radical change in the performance of an organization, rather than a series of incremental changes.  Unfortunately, many businesses in the early 1990’s used the phrase “reengineering” as a euphemism for layoffs. Other organizations did not make radical changes in their business processes, did not make significant gains, and wrote the process off as a failure. Yet others have found that BPI is a valuable tool in a process of gradual change to a business.

Business Process Management (BPM) is a field of knowledge at the intersection between management and information technology, encompassing methods, techniques and tools to design, enact, control, and analyze operational business processes involving humans, organizations, applications, documents and other sources of information.  The term 'operational business processes' refers to repetitive business processes performed by organizations in the context of their day-to-day operations, as opposed to strategic decision-making processes which are performed by the top-level management of an organization.
Does your company have a few processes, or many?  Do you monitor your processes and continually try to improve them?  Process improvement is critical to ensure you stay ahead of your competition.  Learn how we create processes, and improve them.  You will learn how to implement several different methodologies so you can improve your processes.  Attend to next seminar to find out how.




Upcoming Seminars
Click to Register

Thursday, April 17, 2008
Friday, May 30, 2008
Friday, June 20, 2008



Free 5-minute Needs Assessment
for Your Business


Home | About Us | Focus Now | Ask Gem | Events | Seminar Signup | Business Resources | Contact Us | Member Login  
©2006 Gem Institute. All Rights Reserved.